Up Your Service!

By: Ron Kaufman;

Language: English

Quality: Like New

Genre: Finance - Business - Economics, Self help,

ISBN: 9789810529598

SKU: BE500027900392

Pages: 296

Description: Strategies and action steps to delight your customers now! Build a mindset and a toolset to bring your service UP! develop a service culture that sizzles and succeeds. apply proven techniques to get closer to your customers. Polish your perception points to create positive impressions. Leverage customer value dimensions for long-term profits. Achieve surprising and unbelievable service standards. Increase customer loyalty with effective service recovery. Discover the hidden power in service guarantees.