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The Customer Service Pocketbook
Tony Newby; Sean McManus;
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Dhs. 13.65
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Original price
Dhs. 13.65
Original price
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Dhs. 13.65
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Dhs. 13.65
Current price
Dhs. 13.65
By: Tony Newby; Sean McManus;
Language: English
Quality: Like New
Genre: Finance - Business - Economics, Guide, Self help,
ISBN: 9781903776001
SKU: BE501396913160
Pages: 128
Description: A major update of The Customer Service Pocketbook hastaken place, involving extensive re-writing and theinclusion of new graphics throughout, resulting inpublication of this, the 2nd edition. A key title in thePocketbook Series, the book is for everyone whocontributes, directly or indirectly, to giving thecustomer good service. It ......