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UP! Your Service New Insights: True Stories of Winners and Losers in the Quest for Superior Service - Ron Kaufman

UP! Your Service New Insights: True Stories of Winners and Losers in the Quest for Superior Service

Ron Kaufman
Language - English
Vendor - Bookends
This book belongs in the following collection(s):
Finance, Business & Economics
Self Help
Dhs. 24.15 - Dhs. 24.15
Dhs. 24.15
Dhs. 24.15 - Dhs. 24.15
Dhs. 24.15

By: Ron Kaufman

Language: English

Quality: Like New

Genre: Finance - Business - Economics, Self help,

ISBN: 9789810459390

SKU: BE501275941541

Pages: 246

Description: True stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absurdity Awards). Plus many more easy-to-use insights on the spirit, language, and culture of superior service. Take a look!